If my AC power adapter is on the list of covered models, what should I do?Ī2. Which specific AC power adapters are affected?Ī1.This only applies to AC power adapters model VGP-AC19V17 that were supplied with the following VAIO® all-in-one computers and docking stations: Sony customers residing in other countries, please click the appropriate link below: This validation form is only for customers residing in the United States. Once you have located the part number and serial number for your adapter, select your AC Adapter part number from the drop-down boxes below, type your serial number, and then click the Check AC Adapter button.
How to locate the AC adapter model, part number, and serial number? When checking your A/C Adapter for the required information, take care not to touch any metal part of the AC Adapter, of the computer to which it is attached, or of any peripheral device attached to the computer. The voluntary recall only applies to VGP-AC19V17 AC Adapters with certain serial numbers.
This only applies to AC power adapters model VGP-AC19V17 that were supplied with the following VAIO® all-in-one computers and docking stations:
View the public announcement of this voluntary recall.
Sony has initiated a voluntary recall for certain VAIO® AC power adapters which may short circuit and pose a potential electrical shock hazard. Sony® VAIO® AC Power Adapter Replacement Program